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FAQ

Dallas Universiti FAQ

About Our Products

Q: What makes Dallas Universiti clothing unique? A: Dallas Universiti blends the spirit of college culture with the edge of streetwear. Our collections are inspired by the vibrancy of college life, offering comfort, style, and a statement of identity. Each piece is designed with the utmost attention to detail, ensuring quality and a unique style.

Ordering

Q: How do I place an order? A: Simply browse our collection, select your desired products, choose your size, and add them to your cart. Once you're ready to checkout, follow the steps to complete your purchase. You'll receive a confirmation email with your order details.

Q: Can I modify or cancel my order after placing it? A: Orders can be modified or canceled within [X hours] of placement, as long as they haven't been shipped. Please contact our customer service team immediately at [customer service email] to request any changes.

Shipping

Q: Do you ship internationally? A: Yes, Dallas Universiti ships worldwide. Shipping costs and delivery times vary depending on the destination. Please visit our Shipping Policy page for more details.

Q: How can I track my order? A: Once your order is shipped, you will receive an email with a tracking number. You can use this number to track your order's progress online.

Returns & Exchanges

Q: What is your return policy? A: We accept returns within 7 days of receipt, provided the items are in their original condition with tags attached. For more information, please visit our Returns Policy page.

Q: How do I exchange an item? A: For exchanges, please return the original item for a refund and place a new order for the desired product. Contact our customer service for assistance with exchanges.

Payments

Q: What payment methods do you accept? A: We accept various payment methods including credit/debit cards, PayPal, and Apple Pay. All transactions are secure and encrypted.

Account and Privacy

Q: Do I need an account to place an order? A: No, you can place an order as a guest. However, creating an account allows you to track your order, save shipping addresses, and enjoy a faster checkout.

Q: How do you protect my personal information? A: Protecting your privacy is our top priority. We use advanced encryption and security measures to protect your information. Please read our Privacy Policy for more details.

Contact Us

Q: How can I contact Dallas Universiti for more questions? A: If you have more questions, please don’t hesitate to contact us at info@dallasuniversiti.com. Our team is here to help!